Shipping policy
Shipping Policy
Processing Times
Orders are processed within 3-5 business days after purchase (excluding weekends and holidays). You’ll receive a confirmation email once your order has shipped, along with tracking information.
Shipping Rates & Times
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We offer flat-rate standard shipping within Canada and the US.
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Standard delivery typically takes 3–7 business days depending on your location.
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Expedited shipping options are available at checkout.
Free Shipping
We offer free standard shipping on orders over $80.
International Shipping
If available, international shipping rates and delivery times will be calculated at checkout. Please note that customers are responsible for any duties, taxes, or customs fees.
Order Issues
If your order arrives damaged, is missing items, or has not been delivered within the expected timeframe, please contact us at orders@get-electrik.com with your order number and details so we can make it right.